UEDCL Promises Improved Electricity Supply After Meeting Over 100 Consumers in Kampala

The Uganda Electricity Distribution Company Limited (UEDCL) has pledged to improve electricity services and strengthen cooperation with consumers following an engagement that brought together more than 100 electricity users in Kampala.

The meeting focused on addressing challenges affecting power distribution, reducing electricity interruptions and educating the public about the dangers of electricity theft and vandalism of power infrastructure.

The engagement was organised by UEDCL’s Wandegeya region on Tuesday, October 13, 2026, at Kolping Hotel in Bwaise, attracting political leaders, consumers, security officials and other stakeholders.

During the meeting, UEDCL officials committed to conducting more public sensitisation campaigns to promote the proper use of electricity, protect power infrastructure and discourage illegal connections and electricity theft.

Kawempe North Member of Parliament Erias Luyimbazi Nalukoola welcomed the company’s efforts to improve electricity distribution, saying reliable power was necessary for industrial development, businesses and households.

Nalukoola noted that Kawempe North had more than 230,000 registered voters, highlighting the need for a reliable electricity network capable of serving the area’s growing population.

He called on residents to cooperate with UEDCL in fighting electricity theft and the destruction of power infrastructure, warning that these practices cause financial losses and interfere with economic progress.

Kawempe Division Mayor Dr Emmanuel Serunjoji urged UEDCL to improve its operations and regularly engage communities to educate consumers about electricity safety and responsible power usage.

Serunjoji said meetings between electricity providers and their customers were important in identifying challenges, addressing complaints and improving working relations.

Senior UEDCL officials, including Jesca Florence Zziwa, Samson Tondo Ssemakalu, Perpetua Kyalisiima and Geoffrey Mukune, made presentations on the company’s responsibilities, operational performance and the condition of the electricity distribution network.

The officials said the distribution system had undergone improvements since UEDCL took over from Umeme, adding that efforts were continuing to strengthen technical capacity and minimise outages affecting consumers.

They also identified vandalism and interference with electricity infrastructure as factors contributing to power interruptions, pledging to work with community leaders to address the problem.

## Kawempe Hospital Seeks Reliable Electricity for Newborn Care

The Principal Hospital Administrator at Kawempe National Referral Hospital, Mary Kabugho, appealed to UEDCL to address frequent power outages that she said threatened the delivery of essential medical services.

Kabugho explained that interruptions in electricity supply could affect the hospital’s oxygen plant, creating challenges for newborn babies who depend on oxygen support and incubators.

She asked the electricity distributor to prioritise the hospital by providing a dedicated transformer capable of supporting a stable power supply.

In response, UEDCL officials said they had installed a new standalone mini-transformer at the Kawanda power substation specifically to supply Kawempe National Referral Hospital.

They added that the supply line runs underground to reduce disruptions and other inconveniences, reaffirming their commitment to resolving technical challenges affecting the facility.

The hospital’s concerns highlighted the importance of reliable electricity in health facilities, where interruptions can affect critical equipment and essential patient care.

Meanwhile, Makerere III Parish councillor Kyobe Muhammad said frequent power outages were affecting business operations and contributing to security concerns during the night.

Kyobe called on UEDCL to replace deteriorating electricity poles promptly, upgrade overloaded transformers and improve communication with affected communities.

He also pledged that local leaders would work with UEDCL staff to identify and report electricity theft and vandalism, stressing that protecting power infrastructure was essential for public safety.

Wandegeya Police Division Commander SP David Wills Ndaula was represented at the engagement by AIP Rebecca Nababi, the Officer in Charge of the Child and Family Protection Unit.

Nababi warned the public against stealing electricity and vandalising power infrastructure, saying such offences undermine economic development and affect the communities where they occur.

She said police, other security agencies and community leaders would cooperate in efforts to prevent infrastructure vandalism and combat related crimes.

The meeting gave electricity consumers an opportunity to present their concerns directly to UEDCL officials and suggest ways of improving service delivery.

The discussions centred on reducing outages, replacing ageing infrastructure, upgrading overloaded transformers and strengthening public awareness about electricity safety.

UEDCL reiterated the importance of working closely with consumers and community leaders to protect its distribution network and improve the reliability of electricity supply across the Wandegeya region.