Kagera Water Plant to Shut Down for 12 Days as NWSC Reconfigures Supply System

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The National Water and Sewerage Corporation (NWSC) has announced a 12-day shutdown of the Kagera Water Treatment Plant to allow engineers to carry out system reconfiguration works.The planned shutdown will begin on Thursday, October 1, 2026, and is expected to run until Monday, October 12, 2026.

NWSC said the interruption is necessary to facilitate works at Kagera Water Works aimed at improving the existing water supply system and strengthening service delivery to customers.The shutdown will affect several communities that receive their water from the Kagera Water Treatment Plant.The affected areas include Katete Central, Rwemirinzi, Karugangama, Bihunya, Kitebero, Rubeho and Karubanda.

Customers in Kabaare Villages I–VII, Kashenyi, Rwakiruri, Masha Sub-county and Nyamisindo are also expected to experience interruptions during the planned maintenance period.Other areas listed by NWSC include Kaberebere Town Council, Nyakakoni, Kacence, Lubiri, Rwobuyenje, Rwebishuri, Nyakiziba, Nyakabungo and Butagatsi.NWSC has cautioned that other neighbouring areas may also experience interruptions or changes in water supply as the works continue.

The corporation has called on customers in the affected communities to prepare for the shutdown by collecting and storing enough water before October 1.Residents have also been encouraged to carefully manage their stored water and avoid unnecessary wastage during the interruption.

According to NWSC, the system reconfiguration works form part of ongoing efforts to improve the reliability, efficiency and quality of water services delivered to customers.The corporation acknowledged that the planned shutdown may inconvenience households, businesses and other users who rely on the Kagera Water Treatment Plant.NWSC has apologised to customers for the inconvenience and appealed for their patience and cooperation while the works are being undertaken.

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