UCC Sounds Alarm Over Illegal Wi-Fi Hotspots As Nyombi Thembo Reveals Arrests Are Underway

Uganda Communications Commission (UCC) Executive Director Nyombi Thembo has sounded a fresh warning to operators running public Wi-Fi hotspots without the necessary approval, revealing that enforcement has already begun and those found operating illegally could face arrest.

Thembo spoke during an interview with Bukedde TV journalist Siraje Kizito on the Ekyenkya programme, where he reflected on UCC’s 25 years of service and discussed some of the major developments and challenges facing Uganda’s communications sector as internet use continues to expand.

A key issue raised during the discussion was the increasing number of public Wi-Fi networks. Thembo explained that individuals or businesses that obtain internet services and resell them to members of the public through hotspots must first secure the relevant licences and authorisation from UCC.

He also emphasised that equipment used to provide these services must be approved by the regulator. According to Thembo, type approval is necessary to ensure that communication equipment meets required standards, supports quality services and does not cause harmful interference with other users of communication frequencies.

The UCC chief further warned about security concerns associated with poorly regulated public internet services. He said some operators lack proper Know Your Customer procedures and adequate data privacy protections, creating potential risks for users and making the investigation of crimes carried out online more difficult.

Thembo disclosed that UCC has already started arresting people operating illegal hotspots and Wi-Fi services. However, he said the commission is not relying on enforcement alone, as it is also educating operators about the steps required to comply with the law. He added that UCC plans to issue a detailed public statement following consultations with relevant stakeholders.
On telecommunications infrastructure, Thembo assured Ugandans that mobile phone masts operate within recognised international electromagnetic safety standards. He also highlighted the ongoing expansion of 5G and satellite connectivity, saying these technologies are expected to improve internet access, particularly in rural communities, as the country looks ahead to future technologies including 6G.

Thembo also outlined UCC’s broader responsibilities, including supporting content creators and online broadcasters, combating cyber harassment, managing spectrum and numbering resources, expanding ICT infrastructure in public schools and holding Consumer Parliaments across the country. He encouraged victims of online abuse to report cases to law enforcement, while noting that UCC provides technical assistance, and said the commission remains focused on ensuring Uganda’s digital growth takes place in a secure, responsible and properly regulated environment.